These Terms and Conditions govern your access to and use of aurebrook.uk, including all purchases, services, content, features, and functionality available through the website. By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of the website.
- Acceptance of Terms
By using this website, you confirm that:
You are at least 18 years of age or have the permission of a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
All information you provide is accurate, current, and complete.
You will use the website in accordance with applicable laws and regulations.
- Products and Services
We offer hospitality, dining, beverage preparation, kitchen, and related household accessories through our online store.
Product descriptions, images, specifications, and pricing are provided for informational purposes and may be updated without prior notice.
We make reasonable efforts to display products accurately; however, actual colors, materials, and appearances may vary depending on devices and display settings.
Product availability is subject to stock levels and may change without notice. - Orders
Placing an order constitutes an offer to purchase products subject to these Terms and Conditions.
All orders are subject to acceptance and availability.
We reserve the right to refuse, limit, or cancel any order at our discretion, including orders suspected of fraud, abuse, or unauthorized activity.
An order is not considered accepted until payment has been successfully processed and an order confirmation has been issued. - Pricing and Payments
All prices displayed on the website are listed in the applicable currency shown at checkout.
Prices may be updated without prior notice.
Customers are responsible for providing accurate payment information.
Payment must be completed before orders are processed for shipment.
We reserve the right to correct pricing errors, typographical mistakes, or inaccurate product information at any time. - Shipping and Delivery
Orders are shipped to eligible domestic and international destinations where delivery services are available.
Delivery estimates are provided for reference only and are not guaranteed.
Shipping times may vary due to carrier delays, customs inspections, weather conditions, or other circumstances beyond our control.
Risk of loss and ownership transfer to the customer upon successful delivery to the designated shipping address. - Customer Responsibilities
Customers agree to:
Provide accurate billing, shipping, and contact information.
Maintain the confidentiality of account credentials.
Promptly notify us of unauthorized account activity.
Use the website only for lawful purposes.
Refrain from interfering with website operations or security.
- Returns and Refunds
Returns, exchanges, and refunds are governed by our separate Return and Refund Policy.
Customers should review the Return and Refund Policy before making a purchase.
Approved refunds will be processed using the original payment method whenever possible. - Intellectual Property
All website content, including text, graphics, images, layouts, logos, designs, software, and other materials, is protected by applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, modified, published, or exploited without prior written permission.
Unauthorized use of website content may result in legal action. - Prohibited Activities
Users may not:
Violate any applicable laws or regulations.
Submit false, misleading, or fraudulent information.
Attempt to gain unauthorized access to systems or accounts.
Interfere with website functionality or security.
Upload malicious code, viruses, or harmful software.
Use the website for unlawful, abusive, or fraudulent purposes.
- Limitation of Liability
The website and all products and services are provided on an “as available” and “as is” basis.
To the fullest extent permitted by law, we disclaim warranties not expressly stated in these Terms and Conditions.
We shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of the website or purchased products.
Our maximum liability for any claim shall not exceed the amount paid by the customer for the relevant order. - Indemnification
You agree to indemnify and hold harmless the company, its officers, employees, service providers, and affiliates from claims, damages, losses, liabilities, and expenses arising from:
Your violation of these Terms and Conditions.
Your misuse of the website.
Your violation of applicable laws or third-party rights.
- Third-Party Services
The website may contain links to third-party websites, services, or resources.
We do not control or endorse third-party content and are not responsible for their practices, policies, or services.
Access to third-party websites is undertaken at your own risk. - Force Majeure
We shall not be held responsible for delays or failures in performance caused by circumstances beyond our reasonable control, including:
Natural disasters.
Severe weather events.
Government actions.
Transportation disruptions.
Labor disputes.
Internet or telecommunications failures.
Supply chain interruptions.
- Termination
We reserve the right to suspend or terminate access to the website at any time if these Terms and Conditions are violated.
Termination does not affect rights or obligations that arose prior to termination. - Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
- Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy, constitute the entire agreement between you and us regarding use of the website and purchases made through it.
- Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Updated versions will become effective upon publication on this website.
- Contact Us
If you have questions regarding these Terms and Conditions, please contact us:
Email: tracycarr383@hotmail.com
Phone: +44 7545 587848
We will make reasonable efforts to respond to enquiries within 1–2 business days.